endpoint protection
We provide latest-generation Endpoint Protection architectures (EDR and XDR) to counter zero-day threats promptly. Our Security Operations Center monitors and isolates attacks on company devices wherever they are, before a breach happens.
Managed CSOC Service
What the endpoint protection service is.
Protection for company devices (PCs, servers, mobile devices) from cyber threats such as malware, ransomware and phishing attacks. It monitors and manages the security of every endpoint through advanced protection technologies, providing robust defenses as part of your cybersecurity. It is managed by our CSOC.
Why the endpoint protection service.
Every device is a potential entry point for cyberattacks. An endpoint protection service reduces the risk of compromise by constantly monitoring and protecting endpoints against ever-evolving threats. It ensures a complete approach to protection within the company’s cybersecurity strategy.
benefits of the endpoint protection service.
It improves overall security, reduces operational risks and ensures the protection of company data. It monitors constantly and acts in real time against threats, providing a proactive defense that prevents incidents and ensures a rapid response to cybersecurity emergencies.
What do we detect?
- Unknown threats, behavioral anomalies and unauthorized access attempts on company devices.
- Malware, ransomware and trojans, phishing attacks, vulnerability exploits and malicious software.
How does it work?
- The system runs continuous scans, monitoring endpoints and applying automatic security updates, supervised by our analysts.
- Active protection against malware, ransomware and other threats, detecting suspicious behavior in real time.
Next-Gen Endpoint Protection
Fidem’s Endpoint Protection service provides complete protection for every company device, workstations, laptops, servers and mobile devices, through managed EDR (Endpoint Detection and Response) solutions. Unlike traditional signature-based antivirus, our EDR solutions use behavioral analysis, machine learning and real-time threat intelligence to identify and block even unknown threats.
24/7 Managed EDR
Fidem’s SOC team monitors clients’ EDR events 24 hours a day, 7 days a week. When suspicious behavior is detected on an endpoint, the team acts immediately: alert analysis, threat containment, isolation of the compromised device and start of incident response procedures. This managed approach drastically reduces response time compared with in-house management.
Proactive Threat Hunting
Beyond reactive monitoring, the team carries out proactive threat hunting: active search for indicators of compromise (IoCs), analysis of behavioral anomalies, checks of endpoint security posture and identification of potential attack vectors before they are exploited.
Patch Management and Hardening
The service includes centralized management of security updates, endpoint configuration according to hardening best practices (CIS Benchmarks), management of security policies (disk encryption, USB protection, application control) and monitoring of configuration compliance.
Integrate endpoint protection with the managed SOC for complete visibility. Contact us for an assessment at no cost.
Managed EDR and NIS2 Obligations: Endpoint Protection under Art. 21
Endpoint protection is one of the explicit technical obligations of NIS2 (Italian Legislative Decree 138/2024). Art. 21 requires measures for the security of information systems, including access control and protection of user devices. Fidem’s managed EDR service meets these requirements with an operational approach, not just a documentary one:
- 24/7 endpoint monitoring: the Fidem SOC monitors all EDR events in real time, acting immediately on anomalous behavior and meeting the incident detection and response requirement.
- Proactive threat hunting: active search for IoCs and anomalies meets the obligation of continuous risk assessment on end-user systems.
- Automatic isolation: in case of compromise, the endpoint is isolated from the network in seconds, limiting the spread of the incident as required by NIS2 incident management procedures.
- Patch Management and Hardening: centralized management of security updates and CIS Benchmark policies reduce the attack surface, in line with the cyber hygiene obligations of Art. 21.
- Reporting for the evidence pack: every intervention is documented and traceable, providing the evidence required for ACN inspections.
Endpoint protection is only one layer. For complete NIS2 compliance, discover Fidem’s structured path from Gap Analysis to implementation.
What is endpoint protection?
Endpoint protection is the defense of the devices people actually use, PCs, laptops, servers and phones, where the attack almost always arrives: an opened attachment, a reused credential, unpatched software. It is not the antivirus of fifteen years ago: today the point is not recognizing an already known file, but noticing an anomalous behavior and being able to stop it while it happens.
EDR and antivirus: what is the difference
Antivirus compares files with a list of already known threats. EDR watches what processes do and records everything, so an attack never seen before still leaves a trace that can be analyzed.
- Antivirus: blocks what is already catalogued. Effective on background noise, blind to the new.
- EDR: detects the suspicious sequence (a document that launches PowerShell that encrypts files) and lets you isolate the machine.
- Managed EDR: EDR with someone watching the alerts. Without oversight, an EDR produces warnings that nobody reads.
The practical difference: with an antivirus you discover the incident when the files are already encrypted; with a managed EDR you act while encryption is in progress.
How much does it cost to protect endpoints?
The cost is calculated per device and changes mainly according to who watches the alerts. The variables that matter:
- Number of devices: the unit of measure of the service.
- Oversight: technology only, or technology plus alert analysis; this is the item that weighs most.
- Hours covered: business hours or around the clock.
- Servers and OT systems: they require different care from workstations.
- Data retention: how long data stays searchable in case of an investigation.
How to choose: managed or in-house?
The right question is not which product, but who answers at 3 in the morning. If there is an internal team that watches the alerts and knows how to isolate a machine, in-house management works. If oversight falls on someone who already does other things, alerts pile up unread and the technology becomes a cost without effect.
What endpoint protection does NOT cover
It does not protect what lies outside the devices: email before delivery (email security), exposed web applications (vulnerability assessment and penetration testing), recovery after an incident (managed backup). And it does not replace correlation across different sources, which is the job of the SOC.
Looking for “business antivirus”? Today it has a different name
Whoever has to protect the company’s computers searches for “antivirus”, and it is the right word to be understood, but the product needed today is no longer that. Classic antivirus recognizes files already catalogued as dangerous. The attacks that bring companies to a halt use files never seen before, or legitimate Windows tools misused: against those, a signature-based antivirus sees nothing.
What you need is called EDR, and the practical difference is this: antivirus looks at what a file is, EDR looks at what a process does. A document that opens PowerShell which starts encrypting folders is a suspicious sequence even if every single piece is a regular program.
Translated into the sentences people call us with
- “We need centralized antivirus for 40 workstations”: managed EDR, with a single console and someone reading the alerts.
- “The antivirus did not see the ransomware”: that is the structural limit of signatures, not a product defect.
- “We want to know whether a PC is compromised”: you need recorded telemetry; without it, the question has no answer.
- “We already have the antivirus that came with our business software”: it often covers only Windows clients and leaves out servers, Macs and mobile devices.
Antivirus, EDR, XDR, MDR: the names you come across
- Antivirus / EPP: blocks what is already known.
- EDR: records behavior and lets you isolate the machine.
- XDR: the same, extended beyond the endpoint: network, email, cloud.
- MDR: EDR/XDR with oversight included: someone really watches the alerts.
The question that matters is not which acronym to buy, but who responds when the alarm goes off at night. If there is no answer, the product is a cost. The oversight is the managed SOC. Definitions in the glossary.
Where we activate the service
Endpoint installation and management happen remotely: we cover Italy and Europe, including companies with several branches or mobile staff, which is actually the case where the managed model pays off most. Companies in North-East Italy can have an assisted on-site kick-off.
Definitions: EDR · SOC in the cybersecurity glossary.