email security
Fidem’s Email Security architectures protect sensitive communications against Business Email Compromise (BEC) fraud and ransomware. We filter and analyze mail flows in real time to secure enterprise clients in Italy and Europe.
Managed CSOC Service
What the email security service is.
It provides advanced protection against threats such as phishing, malware and BEC (Business Email Compromise) attacks. By using advanced detection technologies, it prevents threats from entering the company network. Managed by our CSOC, it ensures continuous defense as part of your cybersecurity.
Why the email security service.
Email is one of the main attack vectors in cybersecurity. A dedicated service blocks targeted attacks in real time, protecting the integrity of the company network. Constant monitoring by our CSOC ensures proactive handling of email threats.
Benefits of the email security service.
This service provides automatic protection from phishing, malware and other advanced threats. With continuous CSOC support, it reduces the risks of email attacks and ensures a timely response, significantly improving cybersecurity and protecting sensitive company data.
What do we detect?
- Advanced threats, fraudulent emails and data exfiltration attempts, with continuous protection.
- Phishing, malware, ransomware and Business Email Compromise (BEC) attacks.
How does it work?
- We verify suspicious emails and, if needed, contact the client for clarification, ensuring tailored handling.
- Real-time scanning of emails, checking links, attachments and content with machine learning technologies.
- We use advanced engines to detect unknown threats and protect against sophisticated attacks.
What is email security?
Email security is the set of controls that stop a dangerous message before it reaches the mailbox, and that prevent an outsider from writing using your domain. They are two separate problems: protecting the recipient, and protecting the company’s name when it is used to deceive someone else.
SPF, DKIM and DMARC: what they are really for
They are the three controls that tell the world which servers may write on behalf of your domain. Without them, anyone can send emails that look like yours.
- SPF: the list of servers authorized to send for the domain.
- DKIM: the cryptographic signature that proves the message has not been altered.
- DMARC: the rule that tells the recipient what to do when the first two fail, and that sends reports on who is using the domain.
The most misunderstood point: a DMARC policy in monitoring-only mode protects nobody. It collects data. It protects only when you move to a policy that rejects unauthenticated messages, a step to take after mapping all legitimate senders, otherwise you block your own invoices.
Anti-spam and anti-phishing: not the same thing
Anti-spam filters unwanted mass mail. Anti-phishing has to stop the message written specifically for one person, which often comes from a real, compromised account. That message has no suspicious attachments or known malicious links: it has a credible tone and an urgent request, and it gets past classic filters.
It is the mechanism behind payment fraud: a request to change bank details that comes from the right supplier, in the right thread, at the right moment.
How much does it cost?
The service is sized on the mailboxes to protect. The variables: number of mailboxes; whether only inbound protection is needed or also outbound domain authentication; whether phishing simulations for staff are included; log retention time, which becomes decisive when an incident has to be reconstructed.
What it does NOT cover
It does not protect the mailbox after credentials have been given away: that requires a second factor and login monitoring. It does not recover money already transferred. And it does not replace out-of-band verification: a phone call to the known number remains the most effective check on a change of bank details.
Where we work
The service is delivered entirely remotely: filter configuration, domain authentication and monitoring require no on-site presence, so we cover Italy and Europe with the same response times. Kick-off meetings with companies in North-East Italy can happen in person.
Advanced Email Protection
Email remains the most used attack vector in the threat landscape. Phishing, Business Email Compromise (BEC), malware in attachments and email social engineering are the primary cause of most corporate data breaches. Fidem’s Email Security service implements a multi-layer defense that protects the organization from the full range of email-based threats.
Machine Learning Anti-Phishing
Our anti-phishing protection uses machine learning models trained on large volumes of real phishing emails to identify attack attempts with high precision. The analysis goes beyond simple URL checks: it includes evaluation of the message’s tone and urgency, verification of the sender’s identity, analysis of the sending domain and detection of spoofing attempts.
BEC (Business Email Compromise) Protection
BEC attacks are among the most costly for organizations: the FBI estimates losses of more than 50 billion dollars worldwide. Our system identifies attempts to impersonate executives, suppliers or business partners by analyzing language patterns, anomalous headers and discrepancies in communication flows.
Attachment Sandboxing
Every suspicious attachment is detonated in an isolated sandbox before delivery to the recipient. The analysis environment simulates a real operating system and monitors the attachment’s behavior in real time: network connections, file system changes, registry access, privilege escalation.
Domain Identity: Defensio Identity Shield
The filter protects the mail that reaches your organization. But who protects customers, suppliers and employees from mail sent in your name? It is the opposite problem, and your gateway never sees it.
For the domain’s email identity there is Defensio Identity Shield: continuous monitoring of the DMARC · DKIM · SPF posture with safe guidance to the enforcement policy, scheduled spoof tests, lookalike domain surveillance and oversight of transport encryption (MTA-STS · TLS-RPT).
For an assessment of your organization’s email security, contact us.
Anti-Phishing Service for Businesses
Phishing remains the entry point for most incidents: a credible email, a click, and the credentials are out. Our anti-phishing service works on three levels at once.
Inbound filtering. Analysis of sender, content, links and attachments before delivery, with engines that also recognize campaigns never seen before, not just known signatures.
Domain protection. With Defensio Identity Shield we oversee SPF, DKIM and DMARC: anyone trying to send in your domain’s name is blocked, and you can see it.
Response. When a suspicious message gets through, the managed SOC analyzes it, revokes compromised sessions and reconstructs who else received it.
It is a managed service: no console to learn, a contact person who answers.
Phishing Simulations and Employee Training
Technology stops almost everything; the last click remains human. That is why the service is completed by simulated phishing campaigns, emails built like real ones and sent to your employees in a controlled way, and by anti-phishing training targeted at those who click.
The result is not to blame anyone: it is to measure how well the organization withstands a real campaign, and to see the click rate fall quarter after quarter.
Where We Work
The anti-phishing service is delivered remotely across Italy and Europe: activation requires no on-site work. We serve companies of every size, from our base in Verona.
Training and identity protection: simulated phishing campaigns · cyber awareness program · digital identity protection
Definitions: DMARC · phishing in the cybersecurity glossary.