security awareness training
Fidem’s training program aims to neutralize human risk inside organizations. We build continuous Cyber Awareness paths and anti-phishing simulations focused on raising the company’s line of defense.
What the Cyber Awareness Program Is.
The Cyber Awareness Program is a training service that makes staff aware of cybersecurity risks, particularly phishing attacks. Through practical exercises, it teaches people how to recognize threats and protect company data. A fundamental step towards solid cybersecurity.
Why a Cyber Awareness Program.
The main vulnerability in cybersecurity systems is human error. Employees, often unaware of the risks, can fall victim to phishing attacks and compromise company security. Training helps reduce these risks, improving readiness and awareness in recognizing threats.
Benefits of the Cyber Awareness Program.
The benefits include a significant reduction in the risk of attacks, a better security culture and protection of company data. A well-structured program increases the organization’s overall resilience against cyber threats, supporting business continuity and compliance with security regulations.
How does it work?
- Participants learn to identify suspicious emails, dangerous links and common techniques used by cybercriminals.
- The program is based on simulations of real attacks, such as phishing, to test how employees respond.
- Hands-on training is provided, with practical exercises that reproduce attack scenarios in real time.
- Employees are trained on how to respond correctly to threats and how to take preventive measures.
Does security training really work?
It works when it is measured and repeated; it does not work as a one-off course. One hour in a classroom a year changes nobody’s behavior. What moves the numbers is the cycle: measure with a simulation, train those who fell for it, measure again.
How it is measured
Three metrics are useful: who clicks, who enters credentials (much more serious than a simple click) and who reports. The third is the one that matters most and is almost always forgotten: a company where people report is a company that notices attacks. The simulations are the controlled phishing campaigns.
How NOT to do it
Results are not used to sanction people. It is the quickest way to make reports disappear: those who fear the consequences stay silent, and the company loses its most effective alarm system. The measure is on the group, not on the individual.
What it does NOT cover
Training reduces the probability, it does not eliminate it: technical controls are still needed (email security, endpoint protection). And it does not replace procedures: knowing how to recognize fraud is not enough if there is no rule on who authorizes a payment. Glossary.
Why traditional training does not work
A one-off course produces attention for a few weeks and then fades. What changes behavior is the cycle: measure with a simulation, train those who fell for it, measure again. Repetition moves the numbers, not classroom hours.
How it is really measured
Three indicators, and the third is the one almost everyone forgets:
- who clicks: the figure everyone looks at;
- who enters credentials: much more serious than a simple click, and often not distinguished;
- who reports: the only indicator that has to go up. A company where people report notices attacks; one where nobody reports finds out from the damage.
The mistake that wipes out the program
Using results to sanction people. Once is enough: those who fear the consequences stop reporting, and the company loses its most effective alarm system. The measure is on the group, never on the individual, and this has to be said before starting, otherwise the first simulation is read as a check on people.
What it does NOT replace
Training reduces the probability, it does not eliminate it: technical controls are still needed (email security, endpoint protection). And it does not replace a procedure: knowing how to recognize fraud is not enough without a written rule on who authorizes a payment and how a change of bank details is verified. Glossary.